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Terms & Conditions

Last updated: 24/06/2026

Welcome to the website of GK & S Transportation & Services LTD. These Terms & Conditions govern the use of our website, booking forms, and transport, chauffeur, tour, taxi, courier, and customized support services.

By using this website, submitting a booking request, or using any of our services, you agree to these Terms & Conditions.

1. Company Information

GK & S Transportation & Services LTD is a licensed luxury transport and chauffeur company based in Limassol, Cyprus.

Company: GK & S Transportation & Services LTD
Address: 28th October 353, Kanika Sea Forum, Office 15, Limassol 3107, Cyprus
Phone: +357 25 588 000
Fax: +357 25 587 555
Email: info@gktransportation.com
Website: gktransportation.com

2. Our Services

GK Transportation provides private, pre-booked transport and logistics services across Cyprus, including:

  • Airport transfers

  • VIP transfers

  • VIP tours and excursions

  • Taxi services

  • Corporate transportation

  • Courier services

  • Customized support services

All services are subject to availability, vehicle suitability, booking confirmation, and the specific requirements of each journey or request.

3. Pre-Booked Private Services

All GK Transportation services are private and pre-booked. We do not operate a street-hail, shared, or metered taxi service. Every confirmed booking is arranged in advance and dedicated to the booking party or agreed delivery requirement.

A booking request submitted through the website does not automatically confirm a booking. Your booking is only confirmed once GK Transportation has reviewed your request and confirmed it by phone, email, or another agreed communication method.

4. Booking Information

When making a booking, you must provide accurate and complete information, including where applicable:

  • Full name

  • Contact phone number and email address

  • Pick-up location

  • Destination

  • Date and time of travel

  • Number of passengers

  • Luggage details

  • Preferred vehicle type, if applicable

  • Flight number for airport transfers

  • Special requirements, such as child seats, extra luggage, multiple stops, accessibility needs, or timing constraints

GK Transportation is not responsible for delays, failed pick-ups, incorrect routing, or service issues caused by inaccurate, incomplete, or late information provided by the customer.

5. Booking Confirmation

Once a booking request is received, GK Transportation will confirm availability and provide the relevant details. The booking may include the agreed service type, date, time, pick-up point, destination, vehicle type, passenger number, and price where applicable.

If any details are incorrect, the customer must notify GK Transportation immediately.

6. Prices, Quotes & Payment

Prices may vary depending on the service type, vehicle selected, distance, duration, route, waiting time, number of passengers, luggage requirements, special requests, time of service, and any additional arrangements required.

Any quotation provided by GK Transportation is based on the information available at the time of the request. If the journey details change, the price may also change.

Accepted payment methods are: [Confirm and insert accepted payment methods — for example cash, card, bank transfer, invoice, online payment, or corporate account.]

For corporate clients, hotels, and recurring business arrangements, payment terms may be agreed separately in writing.

7. Changes to a Booking

If you need to change a confirmed booking, you must contact GK Transportation as soon as possible. Changes may include modifications to the pick-up time, location, destination, passenger number, luggage, vehicle type, or route.

All changes are subject to availability and may result in an additional charge.

GK Transportation will make reasonable efforts to accommodate changes, but cannot guarantee availability if changes are requested at short notice.

8. Cancellations

Customers may cancel a booking by contacting GK Transportation directly by phone or email.

Cancellation terms are as follows:

[Insert confirmed cancellation policy here — for example: cancellations made more than X hours before the scheduled pick-up time are free of charge; cancellations made less than X hours before pick-up may be charged in full or partially.]

For customized support, corporate programmes, VIP tours, large group bookings, multi-vehicle arrangements, and courier services, different cancellation terms may apply depending on the nature of the booking.

9. No-Show Policy

A “no-show” occurs when the customer or passenger does not arrive at the agreed pick-up location within the agreed waiting time and does not contact GK Transportation.

In the event of a no-show, GK Transportation reserves the right to charge the customer in full or apply a no-show fee.

[Confirm exact no-show fee or waiting time policy before publishing.]

10. Waiting Time

GK Transportation aims to provide punctual and reliable service. Customers are responsible for being ready at the agreed pick-up time.

Additional waiting time may be charged if the passenger is delayed beyond the agreed waiting period.

For airport transfers, flight monitoring is included where a valid flight number has been provided. If the flight is delayed, GK Transportation will make reasonable adjustments to the pick-up time.

11. Airport Transfers

For airport transfer bookings, customers must provide the correct flight number, arrival or departure time, airport, terminal if applicable, and passenger contact details.

For arrival transfers, the chauffeur will meet the passenger at the agreed meeting point, usually in the arrivals hall with a name board, unless otherwise confirmed.

GK Transportation monitors incoming flights when flight details are provided. However, passengers remain responsible for notifying GK Transportation of changes such as missed flights, changed flights, cancelled flights, or significant itinerary changes.

12. Luggage

Customers must provide accurate luggage information at the time of booking. This helps GK Transportation assign a suitable vehicle.

GK Transportation may refuse to carry luggage that is unsafe, illegal, excessively large, incorrectly declared, or unsuitable for the vehicle.

The customer is responsible for ensuring that all personal belongings are removed from the vehicle at the end of the journey.

13. Child Seats & Special Requests

Child seats, accessibility requirements, additional luggage space, multiple stops, specific vehicle requests, or any other special requirements must be requested in advance.

Availability of child seats and special equipment is not guaranteed unless confirmed by GK Transportation.

[Confirm whether child seats are available and whether an additional charge applies.]

14. Vehicle Allocation & Substitution

GK Transportation operates a luxury fleet that may include Mercedes-Benz S-Class, E-Class, V-Class, Jet Class vehicles, and minibuses.

While we aim to provide the requested or confirmed vehicle type, GK Transportation reserves the right to provide a suitable alternative vehicle where necessary due to availability, maintenance, operational requirements, safety, or circumstances beyond our control.

Any substitute vehicle will be selected to match the booking requirements as closely as reasonably possible.

15. Passenger Conduct

Passengers must behave respectfully and safely at all times. GK Transportation reserves the right to refuse or terminate a service if a passenger:

  • Acts aggressively, abusively, or unlawfully

  • Threatens the chauffeur or other passengers

  • Damages or risks damaging the vehicle

  • Is under the influence of alcohol or drugs in a way that creates a safety risk

  • Attempts to carry illegal, dangerous, or prohibited items

  • Refuses to follow reasonable safety instructions

In such cases, the customer may still be charged for the booking.

16. Smoking, Food & Drink

Smoking is not permitted in GK Transportation vehicles.

Food and drink may only be consumed in the vehicle with the chauffeur’s permission. Customers may be responsible for cleaning or damage charges if the vehicle is soiled or damaged during the journey.

17. Damage to Vehicles

Customers are responsible for any damage caused to a GK Transportation vehicle by themselves, their passengers, their luggage, or items they carry.

GK Transportation reserves the right to charge the customer for cleaning, repair, loss of use, or any related costs resulting from such damage.

18. Courier Services

GK Transportation provides same-day, direct, door-to-door courier delivery of documents, envelopes, parcels, and agreed items across Cyprus.

Courier services are subject to availability, item suitability, collection and delivery details, and confirmation by GK Transportation.

Customers must provide accurate information about the item being transported, including size, weight, contents, value if relevant, collection address, delivery address, recipient details, and required delivery time.

GK Transportation does not accept responsibility for incorrect delivery details provided by the customer.

19. Prohibited Courier Items

Unless expressly agreed in writing, GK Transportation does not carry:

  • Illegal items

  • Dangerous or hazardous materials

  • Weapons or controlled substances

  • Perishable goods requiring specialist handling

  • Live animals

  • Cash or negotiable instruments

  • Items requiring specialist insurance, permits, or temperature-controlled logistics beyond the vehicle’s normal climate control

  • Any item that cannot legally or safely be transported

GK Transportation reserves the right to refuse any courier item at its discretion.

20. Tours & Excursions

VIP tours and excursions are private chauffeured experiences arranged according to the customer’s requirements, agreed route, duration, and vehicle availability.

Tour durations, stops, routes, and timings must be agreed in advance. Additional stops, route changes, or extended duration may result in extra charges.

GK Transportation provides transport and chauffeur services. Unless expressly agreed, entrance fees, meals, guide services, tickets, parking fees, and third-party costs are not included.

21. Corporate Transportation & Customized Support

Corporate transportation, multi-day programmes, large group bookings, conference transfers, hotel arrangements, and customized support services may be subject to separate written agreements, pricing, payment terms, cancellation terms, and operational requirements.

Where a separate written agreement exists, that agreement will apply in addition to these Terms & Conditions.

22. Delays & Circumstances Beyond Our Control

GK Transportation will make every reasonable effort to provide punctual service. However, we are not responsible for delays or failure to perform caused by circumstances outside our reasonable control, including but not limited to:

  • Traffic congestion

  • Road closures

  • Accidents

  • Severe weather

  • Police restrictions

  • Airport delays

  • Flight cancellations or changes

  • Strikes

  • Vehicle breakdowns

  • Public events or demonstrations

  • Force majeure events

  • Incorrect information provided by the customer

Where possible, GK Transportation will take reasonable steps to minimise disruption.

23. Limitation of Liability

GK Transportation is responsible for providing services with reasonable care, professionalism, and skill.

To the fullest extent permitted by law, GK Transportation is not liable for indirect losses, loss of profit, loss of business, missed flights, missed appointments, missed connections, consequential loss, or any loss caused by inaccurate customer information, customer delay, or events outside our reasonable control.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is not permitted by applicable law.

24. Personal Belongings

Customers are responsible for their personal belongings at all times.

If an item is left in a vehicle, GK Transportation will make reasonable efforts to locate and return it. Any return delivery or courier cost may be charged to the customer.

GK Transportation is not responsible for lost, forgotten, damaged, or unattended personal belongings unless caused by proven negligence.

25. Website Use

The content on this website is provided for general information about GK Transportation and its services.

You must not use this website in any way that is unlawful, harmful, fraudulent, disruptive, or intended to interfere with the website’s operation.

We may update, change, suspend, or remove any part of the website at any time without prior notice.

26. Website Content Accuracy

GK Transportation aims to keep website information accurate and up to date. However, service descriptions, vehicle availability, pricing, routes, and operational details may change from time to time.

In the event of any inconsistency between website content and a confirmed written booking, the confirmed booking details will take priority.

27. Intellectual Property

All website content, including text, images, branding, design elements, logos, and service descriptions, belongs to GK Transportation or its licensors unless otherwise stated.

You may not copy, reproduce, distribute, modify, or use any website content for commercial purposes without prior written permission.

28. Privacy & Personal Data

GK Transportation may collect and process personal data in order to respond to enquiries, manage bookings, provide transport services, communicate with customers, process payments, and meet legal or operational obligations.

Personal data may include contact details, journey details, booking information, payment-related information, and communication history.

For more information, please refer to our Privacy Policy.

29. Complaints & Customer Support

If you have a complaint or concern about a service, please contact GK Transportation as soon as possible using the details below:

Phone: +357 25 588 000
Email: info@gktransportation.com
Address: 28th October 353, Kanika Sea Forum, Office 15, Limassol 3107, Cyprus

Please include your booking details, service date, contact information, and a clear description of the issue so that we can investigate and respond appropriately.

30. Governing Law

These Terms & Conditions are governed by the laws of the Republic of Cyprus.

Any dispute arising from or relating to these Terms & Conditions, the website, or GK Transportation services shall be subject to the competent courts of the Republic of Cyprus, unless otherwise required by applicable law.

31. Updates to These Terms

GK Transportation may update these Terms & Conditions from time to time. The latest version will be published on this page with the updated date.

By continuing to use the website or services after changes are published, you agree to the updated Terms & Conditions.

32. Contact Details

For questions about these Terms & Conditions, please contact:

GK & S Transportation & Services LTD
28th October 353, Kanika Sea Forum, Office 15
Limassol 3107, Cyprus

Phone: +357 25 588 000
Fax: +357 25 587 555
Email: info@gktransportation.com

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