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Privacy Policy

Last updated: 24/06/2026

This Privacy Policy explains how GK & S Transportation & Services LTD collects, uses, stores, and protects personal data when you visit our website, contact us, submit a booking request, or use our transport, chauffeur, tour, courier, or customized support services.

By using our website or services, you acknowledge that your personal data may be processed as described in this Privacy Policy.

1. Who We Are

GK & S Transportation & Services LTD is a luxury transport and chauffeur company based in Limassol, Cyprus.

Company: GK & S Transportation & Services LTD
Address: 28th October 353, Kanika Sea Forum, Office 15, Limassol 3107, Cyprus
Phone: +357 25 588 000
Fax: +357 25 587 555
Email: info@gktransportation.com
Website: gktransportation.com

For the purposes of applicable data protection laws, GK Transportation is the data controller for the personal data described in this Privacy Policy.

2. Personal Data We Collect

We may collect personal data when you use our website, submit a booking request, contact us, or use our services.

The personal data we may collect includes:

  • Full name

  • Email address

  • Phone number

  • Pick-up and drop-off locations

  • Travel date and time

  • Flight number and airport details

  • Number of passengers

  • Luggage details

  • Preferred vehicle type

  • Special requests, such as child seats, accessibility needs, or additional stops

  • Company name, where applicable

  • Billing or invoicing details, where applicable

  • Courier collection and delivery details

  • Item description for courier services

  • Communication history with our team

  • Website usage data, such as pages visited, browser type, device type, IP address, and cookie data

We only collect personal data that is necessary for the purpose for which it is provided or legally required.

3. How We Collect Personal Data

We may collect personal data in the following ways:

  • When you complete a booking form on our website

  • When you submit a contact form

  • When you contact us by phone, email, or fax

  • When you request a quote

  • When you book a transfer, airport collection, VIP service, tour, taxi journey, courier service, corporate transport, or customized support service

  • When you communicate with us before, during, or after a booking

  • When you visit or interact with our website

  • When a hotel, company, travel partner, event organiser, or third party makes a booking on your behalf

If a booking is made on behalf of another person, the person making the booking must ensure they have the authority to provide that person’s personal data.

4. How We Use Personal Data

We use personal data for the following purposes:

  • To respond to enquiries

  • To provide quotes

  • To review and confirm booking requests

  • To manage private transfer, chauffeur, taxi, airport, tour, courier, corporate, and customized support services

  • To contact customers about booking details, changes, delays, or confirmations

  • To monitor flights for airport transfer bookings

  • To assign the appropriate vehicle and chauffeur

  • To manage courier collection and delivery details

  • To provide customer support

  • To process payments, invoices, or corporate accounts

  • To maintain business and accounting records

  • To improve our website, services, and customer experience

  • To protect our legal rights and business operations

  • To comply with legal, regulatory, tax, accounting, or insurance obligations

5. Legal Bases for Processing Personal Data

We process personal data only where we have a lawful basis to do so. Depending on the situation, we may process your data based on:

Contractual necessity
We process personal data to provide requested services, manage bookings, confirm journey details, deliver courier items, and communicate with you about the service.

Legal obligation
We may process and retain certain personal data to comply with tax, accounting, transport, regulatory, insurance, or legal obligations.

Legitimate interests
We may process personal data where necessary for our legitimate business interests, such as responding to enquiries, managing service quality, preventing fraud, resolving disputes, improving operations, and protecting our business.

Consent
Where required, we may ask for your consent before sending marketing communications or using certain non-essential cookies.

6. Booking & Transfer Data

When you book a service, we may process journey-related data such as pick-up location, destination, travel date, time, passenger count, luggage details, preferred vehicle, and contact details.

For airport transfers, we may also process flight numbers and airport details so that we can monitor flight arrival times and adjust the chauffeur’s arrival where necessary.

This information is required to provide the service correctly, safely, and efficiently.

7. Courier Service Data

When you request courier services, we may collect collection and delivery addresses, recipient contact details, item descriptions, requested delivery times, and any specific handling instructions.

We use this information only to assess, confirm, manage, and complete the courier delivery.

Customers must not provide illegal, unsafe, prohibited, or unnecessary sensitive information when describing courier items.

8. Corporate & Partner Bookings

Where bookings are made through a hotel, company, travel partner, event organiser, or other third party, we may receive personal data from that organisation in order to provide the requested service.

This may include passenger names, contact details, itinerary details, journey schedule, flight details, accommodation information, or corporate billing details.

The organisation providing the data is responsible for ensuring it has the right to share that information with us.

9. Payment & Billing Data

If payment, invoicing, or corporate account arrangements are required, we may process payment-related and billing information.

Payment details may be processed by third-party payment providers, banks, or accounting service providers where applicable.

[Confirm whether online payments are used and insert payment provider details if applicable.]

We do not intentionally store full card details on our website unless this is managed securely through an approved payment provider.

10. Marketing Communications

We may use your contact details to send marketing communications only where we have a valid legal basis to do so, such as your consent or an existing customer relationship where permitted by law.

You can unsubscribe or request to stop receiving marketing communications at any time by contacting us at info@gktransportation.com.

We will not sell your personal data to third parties for marketing purposes.

11. Cookies & Website Tracking

Our website may use cookies or similar technologies to improve website functionality, measure performance, understand visitor behaviour, and support online services.

Cookies may include:

  • Essential cookies required for the website to function

  • Analytics cookies used to understand website usage

  • Preference cookies used to remember user choices

  • Marketing cookies, if used for advertising or remarketing

Non-essential cookies should only be used where legally permitted and, where required, after obtaining your consent.

[Confirm whether the website uses Google Analytics, Meta Pixel, Wix analytics, cookie banner tools, embedded maps, live chat, or other tracking technologies.]

For more details, please refer to our Cookie Policy, if available.

12. Who We Share Personal Data With

We may share personal data with trusted third parties where necessary to provide our services, operate our business, or comply with legal obligations.

These may include:

  • Chauffeurs and operational staff

  • Hotels, corporate clients, travel partners, or event organisers where relevant to a booking

  • Payment processors or banks

  • Accountants, auditors, and professional advisors

  • IT, hosting, website, and email service providers

  • Booking, CRM, or customer support platforms

  • Insurance providers

  • Legal advisors

  • Public authorities, regulators, or law enforcement where legally required

We only share personal data where necessary and expect service providers to handle personal data securely and lawfully.

13. International Data Transfers

Where possible, we aim to store and process personal data within the European Economic Area.

If personal data is transferred outside the European Economic Area, we will take appropriate measures to protect it in accordance with applicable data protection laws.

This may include using approved contractual safeguards or working with providers that offer appropriate data protection commitments.

14. How Long We Keep Personal Data

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy.

Retention periods may depend on the type of data and the reason it was collected. For example:

  • Booking and service data may be kept for customer service, dispute handling, and business records

  • Accounting and invoice data may be kept for the period required by tax and accounting laws

  • Enquiry data may be kept for a reasonable period to manage follow-up communications

  • Marketing data may be kept until consent is withdrawn or the contact is removed

  • Website analytics data may be retained according to the settings of the analytics provider

When personal data is no longer required, we will delete, anonymise, or securely restrict access to it where appropriate.

15. How We Protect Personal Data

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, disclosure, or destruction.

These measures may include restricted access, secure systems, password protection, staff awareness, operational controls, and working with trusted service providers.

However, no method of online transmission or electronic storage is completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect the data we process.

16. Your Data Protection Rights

Depending on the circumstances and applicable law, you may have the right to:

  • Request access to your personal data

  • Request correction of inaccurate or incomplete personal data

  • Request deletion of your personal data

  • Request restriction of processing

  • Object to certain types of processing

  • Request transfer of your data to another provider, where applicable

  • Withdraw consent where processing is based on consent

  • Lodge a complaint with a data protection authority

To exercise your rights, contact us at info@gktransportation.com.

We may need to verify your identity before responding to your request.

17. Complaints

If you are concerned about how we handle your personal data, please contact us first so we can try to resolve the matter.

You may also have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus or another competent data protection authority.

18. Children’s Data

Our services are not directed at children. However, some transport bookings may include children as passengers.

Where child-related information is required, such as child seat requirements or passenger details, it should be provided by a parent, guardian, or authorised adult.

We do not knowingly collect personal data from children for marketing purposes.

19. Third-Party Websites

Our website may contain links to third-party websites, platforms, maps, payment pages, or external services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of any external websites you visit.

20. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, legal obligations, or business practices.

The latest version will always be published on this page with the updated date.

21. Contact Us

For questions about this Privacy Policy or how we process personal data, please contact:

GK & S Transportation & Services LTD
28th October 353, Kanika Sea Forum, Office 15
Limassol 3107, Cyprus

Phone: +357 25 588 000
Fax: +357 25 587 555
Email: info@gktransportation.com

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